Built with trust at the core

Security & Privacy at EmpowerIQ

Tutors and parents are trusting us with something precious — a child's learning journey. Here's exactly how we handle that responsibility.

How lesson audio is handled

  • Audio is recorded only with explicit consent from the parent or adult learner.
  • Recordings are used solely to transcribe the lesson and generate the report.
  • Once the tutor approves the report, the original audio is automatically deleted.
  • Transcripts and approved reports are retained so progress can be tracked over time.
  • Parents can request access to or deletion of their child's data at any time.

GDPR Compliance

We follow GDPR principles end-to-end: lawful basis, minimisation, retention limits and the right to access or delete personal data on request.

Recording Consent

Lessons are only recorded when consent has been given. Parents are informed how recordings are used, who can hear them and when they are deleted.

Data Protection

All data is encrypted in transit and at rest. Access is restricted to the tutor and authorised platform processes — never sold, never shared with advertisers.

Audio Retention Policy

Audio recordings exist for one purpose: to generate the lesson report. Once the tutor approves the report, the audio is automatically deleted. Transcripts and reports remain so progress can still be tracked over time.

Secure Data Storage

Student data is stored on managed, GDPR-aligned infrastructure with row-level security, audit logging and regular backups.

Parent Consent Requirements

Tutors invite parents through a secure flow that captures consent for recording, communication and data processing before any session is recorded.

User Access Controls

Role-based access for tutors, admins and parents — each role only sees the data they need. Strong authentication and session controls protect every account.

Future Compliance Commitments

We are actively working towards independent security certifications and ongoing third-party reviews as the platform grows.

Questions about how your data is handled? We're happy to talk it through before you join.

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